Refund policy

Return & Refund Policy

We want you to be happy with your purchase. Due to the energetic nature of our products, we do not offer refunds or exchanges. However, if there is an issue with your order, we will work with you to find a reasonable resolution.

Damaged, Defective, or Incorrect Items

Please inspect your order when you receive it. If your item arrives broken, damaged, defective, or you receive the wrong item, please contact us as soon as possible at nirvanaglobal6@gmail.com.

Please include your order number, a description of the issue, and photos of the item and packaging when applicable. We will review the issue and, at our discretion, may offer a replacement or store credit.

We are committed to working with you to resolve legitimate issues with your order.

Non-Returnable Items

Due to the nature of our products, we do not accept returns for items that are unwanted, no longer needed, or purchased by mistake.

We also do not accept returns or refunds for:

Sale items
Gift cards
Used or worn items
Items that have been altered or damaged after delivery
Custom or personalized products

Exchanges

We do not offer exchanges. If you receive an incorrect, damaged, or defective item, please contact us at nirvanaglobal6@gmail.com. We will review the situation and, at our discretion, may provide a replacement or store credit.

Our Commitment

We understand that occasionally something may go wrong with an order. If your item arrives broken or damaged, or there is another issue with your order, please reach out to us. We will do our best to work with you and resolve the issue fairly.

Please understand that replacements and store credits are offered at our discretion and are not guaranteed for items that are simply unwanted or no longer needed.